Cancellation & Refund Policy
Cancellation policy
You have the flexibility to cancel the auto-renewal of your Cleo individual subscription or free trial at any time. Upon cancellation, you will retain access to all content until the subscription expires.
To cancel your plan through the Members Area, please follow these steps:
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Log in to your account on our site.
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Click on your member profile at the top of the page.
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Select "My Subscriptions" from the drop-down menu.
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Click the "More Actions" arrow next to your plan.
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Choose "Cancel Subscription."
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Confirm by clicking "Yes, Cancel."
Please note: Cancelling your subscription will not automatically result in a refund.
Refund policy
At Cleo, we are committed to providing you with the best possible experience. As we offer a free trial for all our products and services, we do not provide refunds for any purchases or subscriptions.
The free trial allows you to explore our offerings and determine if they meet your needs before committing to a purchase.
If you have any questions or need assistance during your trial period, please don’t hesitate to contact us at support@cleoarts.com.
For further details, you can review our full Terms & Conditions.
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Cleo is a non-clinical platform designed to support well-being and learning. It does not provide medical diagnosis or treatment for any mental or physical health conditions. For diagnosis, treatment, or healthcare concerns, please consult a qualified healthcare provider.